Frequently asked questions (FAQ)
Do I have to log on each time I want to read an article?
How do I renew my subscription?
What is the monthly AutoRenew feature?
How can I change or remove a credit-card number from my profile?
How can I reestablish my cookie?
Can I Use Firefox to view articles?
Can I check when my subscription expires?
Can I change my address for e-mail notification?
I am upgrading my web browser. Are there special things I should know?
I share other magazines with others in my office. Can I share CADCAMNet too?
What is CADCAMNet's privacy policy?
What are CADCAMNet's conditions of use?
Do I have to log on each time I want to read an article?
No, you need only log in to CADCAMNet once on each computer you use. Logging on will place a cookie on your computer that gives you access to all articles.
You may change your password at any time. Click here.
If you forget your password, you can ask the system to send it to you by e-mail. Click here
How do I renew my subscription?
You will be notified by e-mail four months before your subscription expires. You may renew with a credit card for terms of one or two years. Or you may pay monthly by selecting the AutoRenew option. If you would like to have us invoice you for a renewal, send us an email. info@cadcamnet.com
What is the monthly AutoRenew feature?
With a monthly AutoRenew subscription, your credit card will be charged for one month’s service each month. You may cancel at any time. For a better deal, purchase a one- or two-year subscription for a discounted price.
How can I change or remove a credit-card number from my profile?
To remove or change credit-card information, choose the “ACCOUNT INFO” link at the left or click here.
How can I reestablish my cookie?
If you know your subscription hasn't expired, you may have lost your cookie. You can reestablish it by logging on again. Click here.
Can I check on when my subscription expires?
You can find out when your current subscription expires. Click here.
You can print any article at any time. The font type and size used will be the default setting of your Web browser. One easy way to manage html printing is to copy the html and paste it into a word processor document. You can then save that document and adjust margins, page breaks etc.
Can I change my address for e-mail notification?
Yes. Select the “ACCOUNT INFO” link from the blue column at the left of the display. Select “Passwords and registration information” then select “Update your registration information.” Click here
Can I be notified when articles are published about a particular CAD, PDM, or rapid prototyping company?
Yes. Select the “ACCOUNT INFO” link from the blue column at the left of the display. Select “Keyword Alerts” then enter the names of the companies you wish to track in the “My Keywords” field. Click here
I have an online subscription, but when I enter my logon name and password, the Web site says I need to pay for an article. Why?
Your online subscription may have expired. If you're not sure whether or not your subscription is current, check your subscription expiration here. Click here
If you don't see a subscription listed on this page, you may need to reestablish your cookie. Log on here using your original logon code and password. Click here
If you're sure your subscription is current, there may be a problem with the configuration of your Web browser. The first time you enter your logon code and password, a cookie is created on your computer that gives you access to your online subscription. Some people upgrading to Internet Explorer version 6 have reported that their cookies don't work afterwards. In order to make sure your cookies work properly:
When Internet Explorer is installed, it can set your privacy settings a little too high. This means that your computer isn't accepting our cookies so each time you click to a new page, our system forgets who you are.
To correct this problem, do one of two things:
I am upgrading my web browser. Are there special things I should know?
Some people upgrading their web browser have reported that their cookies don't work afterwards. When the upgrade is installed, it sets your privacy settings a little too high. This means that your computer isn't accepting our cookies, which in turn means that each time you click to a new page, our system forgets who you are.
To correct this problem, do one of two things:
Can I Use Firefox to view articles?
Firefox is not supported by our newsletter delivery system. We hope to change that, but in the meantime, we advise Internet Explorer for Windows Systems and Safari for Mac.
CADCAMNet employs the Newsletters Online Web server from Infocon America. The publication has used this service since 1999 to deliver online versions of the CAD Report, Rapid Prototyping Report, and Product Data Management Report. During that time, the system has proven to be reliable and responsive.
I share other magazines with others in my office. Can I share CADCAMNet too?
You may print and circulate a single copy of an individual article that you want to share just like you would with a magazine. You may not make multiple copies, prints, nor may you photocopy, scan, post, or share articles from Ash Bridge Media LLC without Our express written permission. If you are an educational establishment we will willingly negotiate straightforward terms for the reproduction of articles for educational purposes. Your username and password belong to you, and no one else. If more than one person is signed on under the same password at the same time, we will send you an invoice for the additional subscription. If more people in your organization wish to access CADCAMNet, we are happy to offer group discounts that meet the needs of small companies, as well as providing corporate subscriptions for large organizations. To understand more, or for a group subscription price quotation, contact Jenee D. White, Assistant Publisher at jenee(at)ashurstbridge.com or call +1-720-883-3317.
You may pay by check for subscriptions with terms of 12 or 24 months. We cannot accept checks for monthly subscriptions. If you pay by check, you’re your subscription won’t be started or extended until we receive the funds, so please plan ahead if you choose this payment method. Checks or purchase orders should be send to the address or fax number shown on the “ABOUT US” page. (See the link in the blue column at the left.) If you need a pro forma invoice to process a check, please tell us your postal address or fax number. If you would like to start or renew a subscription and have us send your company an invoice, contact the CADCAMNet webmaster. info@cadcamnet.com